Live tech pins
See where technicians are while they are on shift so road calls go to the truck that can reach them.
Live tech location
Technician location tracking built for road calls
Road service dies when nobody knows which tech is actually closest to the pin. Location tracking while techs are on shift turns radio chaos into a clear map.
WrenchPilot shows live technician location for shops running mobile and roadside work — so dispatchers can assign work with distance in mind, not hope.
- Live location while technicians are on shift
- Pair tech pins with road-call job sites on the dispatch board
- Clearer ETAs for fleets waiting on a down unit
- Built for shop ops — not consumer find-my-phone apps
Live board
Road serviceTech · I-75
Site pin
- En route
Unit 214 · air leak
22 min
- Working
Trailer · ABS lamp
On site
- Next
DOT · roadside
Queued
Summary
Technician location tracking software for repair shops should show where your techs are when they are working — especially on road service — and connect that view to the jobs you are dispatching. WrenchPilot ties location to the same shop system that holds jobs, time, and invoices, so the map is useful for dispatch, not a separate gadget your team ignores.
What shops get from live tech location
Built around road calls, ETAs, and techs who are not sitting in a bay.
A map of techs on shift so you stop guessing who is nearby.
Faster assignment when a second call drops while someone is already rolling.
Fewer customer callbacks because ETAs are based on where the truck actually is.
Location context that sits next to the job — not in a random group chat screenshot.
Location that helps dispatch, not surveillance theater
Distance-aware assignment
Compare techs against the breakdown pin before you commit an ETA on the phone.
Works with the dispatch board
Location is for the people assigning work — paired with job status, not a standalone tracker.
Tied to time on the job
Road work still clocks to the job so labor and billing stay honest after the call.
Field-friendly
Techs already work from phones on the road. Location supports that reality without a second login maze.
Shop-scoped and on-shift focused
Location is for operational dispatch while techs are working — designed for shop use, not endless off-shift tracking.
Built for road service needs
Interstate and yard calls
When units fail miles apart, the map beats “I think I’m closer” every time.
Multi-tech road crews
Two or more trucks on the road need a shared view so you do not double-send or leave a fleet waiting.
After-hours coverage
Night and weekend dispatchers still need to know who is rolling and from where.
Frequently asked questions
Software that shows a repair shop where technicians are while they are working, usually on a map next to open jobs. For road service shops, it helps assign the closest available tech to a breakdown pin.
See technician location on a real dispatch board
If your road service still runs on radio and guesswork, a live map of techs on shift is the missing piece.