Dispatch for road calls
Assign techs from a live board instead of hoping the right person hears the radio.
For road service shops
Road service management software for diesel shops that go to the truck
Bay software assumes the truck comes to you. Road service management software has to handle pins on the interstate, live tech locations, messy ETAs, and invoices written from the shoulder.
WrenchPilot is shop management built with road service needs in mind: dispatch, technician location, jobs, time, and payment — one system for the counter and the truck.
- Dispatch board + live tech location for roadside calls
- Jobs, time, parts, and invoices that travel with the tech
- Works for mixed shops that still run bays and road trucks
- Designed for diesel / heavy-duty reality — not light-duty checklists
Live board
Road serviceTech · I-75
Site pin
- En route
Unit 214 · air leak
22 min
- Working
Trailer · ABS lamp
On site
- Next
DOT · roadside
Queued
Summary
Road service management software should cover the full loop: take the call, put the breakdown on a map, send the right tech, capture time and parts in the field, and invoice without retyping everything at the desk. WrenchPilot connects dispatch and technician location to the same shop management system diesel shops already need for estimates and billing.
What a road-first shop needs
Built around road calls, ETAs, and techs who are not sitting in a bay.
One place for road calls and in-shop work so nothing lives only in a text thread.
Dispatch and location tools that match how roadside work actually moves.
Time and parts on the job so you bill the call you ran, not the one you remember later.
Professional estimates and payment links even when the office is closed.
Everything the roadside loop needs
Technician location
See where techs are while on shift so you send the truck that can reach the pin.
Jobs that survive the field
Concern, notes, and status stay on the job whether the work happens on I-80 or in a bay.
Time & parts on the call
Capture labor and parts against the road job so margin does not disappear between sites.
Invoice from the road
Turn completed work into an invoice with payment options — fleets do not wait for Monday paperwork.
Heavy-duty oriented
Built around commercial truck and trailer shops that run true road service — not a lightly rebranded auto-shop suite.
Shops this is for
Dedicated road service companies
Your product is the truck that shows up. You need dispatch, location, and billing that assume the bay is optional.
Diesel shops with a road truck
Most days are bay work — until a fleet calls. Keep road jobs in the same system so they get billed like everything else.
Multi-tech mobile crews
When several techs roll at once, shared dispatch and location keep coverage honest across the map.
Frequently asked questions
Software that helps a repair shop run roadside and mobile truck repair: taking the call, dispatching a tech, tracking the job in the field, and invoicing. It should include dispatch and location — not only counter workflows.
Run road service like it is the real business
See how dispatch, tech location, and shop management fit together for diesel shops that go to the truck.