Live dispatch board
See open road calls, assigned techs, and status without flipping between spreadsheets and phones.
Built for road service
Truck repair dispatch software for shops that roll out
When a truck is down on the shoulder, you need a dispatch board that shows who is free, where they are, and who can reach the pin first — not a whiteboard and a group text.
WrenchPilot dispatch is built for diesel and heavy-duty road service: live tech location while techs are on shift, job pins, and a board your service writers actually use under pressure.
- See techs and job sites on one live board
- Assign the closest available tech to the call
- Keep road service jobs tied to estimates, time, and invoices
- Built for roadside reality — not generic fleet telematics
Live board
Road serviceTech · I-75
Site pin
- En route
Unit 214 · air leak
22 min
- Working
Trailer · ABS lamp
On site
- Next
DOT · roadside
Queued
Summary
Truck repair dispatch software should answer three questions in seconds: who is available, how far they are from the breakdown, and what job they are already on. WrenchPilot connects the dispatch board to shop management so road service calls become jobs with time, parts, and invoicing — without a separate field app that never syncs back to the office.
What road service shops get
Built around road calls, ETAs, and techs who are not sitting in a bay.
A live view of techs on shift and where they last checked in from the road.
Job pins for road calls so the counter and the truck share the same map.
Fewer “who’s closest?” radio loops when a fleet needs an honest ETA.
Road service work that stays connected to the same jobs, time, and invoices as in-shop work.
Dispatch that fits diesel road service
Site pins that matter
Drop the breakdown on the map so the tech and the office agree on where “mile marker 214” actually is.
Closest-tech decisions
Use live location while techs are on shift to send the truck that can get there — not the one that just happens to answer the radio.
Road + shop in one system
Road service jobs use the same estimates, time tracking, and invoicing as bay work so nothing falls off the truck.
ETA clarity for fleets
Give dispatchers and customers clearer expectations when a unit is blocking a lane or a dock.
Counter and field aligned
Service writers and techs share one job record — notes, status, and billing stay together.
Where this fits
24/7 road service shops
Night calls, interstate pins, and rotating techs need a board that updates as the shift changes — not a static list.
Mixed bay + mobile fleets
Keep in-shop ROs and road calls in the same system so profitability and labor are not split across two tools.
Heavy-duty / trailer / reefer
Commercial units fail where they sit. Dispatch that understands roadside jobs helps you quote and close the work cleanly.
Frequently asked questions
Software that helps a repair shop assign road service and mobile jobs to technicians using a live board of jobs and tech availability. For diesel shops, it should connect to estimates, time, and invoicing — not sit as a standalone map app.
See dispatch built for road service
Walk through a live board, tech locations, and how road calls become billable jobs — without the brochure fluff.