Privacy Policy

How we collect, use, and protect your information

Privacy Policy

This Privacy Policy is a legal document that governs our collection, use, and disclosure of your information. WrenchPilot Technologies Inc. ("WrenchPilot," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, request a demo, or use our shop management software and related services (the "Service"). Please read this policy carefully.

Last updated: December 2025

Information We Collect

We collect information you provide directly (such as name, email, phone, company name, and payment details when you sign up or request a demo), information we obtain automatically when you use our Service (such as IP address, device and browser information, and usage data), and information from cookies and similar technologies used for security, analytics, and preferences.

When you or your shop use the Service, we also process business data you input—including job records, technician time, customer and vehicle information, and invoicing data—in accordance with our Terms of Service and this Privacy Policy.

How We Use Your Information

We use the information we collect to provide, operate, and improve the Service; to communicate with you about your account, demos, and product updates; to send marketing communications (where you have consented or where permitted by law); to prevent fraud and abuse; to comply with legal obligations; and to analyze and improve our products and user experience.

We do not sell your personal information. We may share information with service providers who assist us in operating the Service (e.g., hosting, payment processing, email delivery), and we require them to protect your information and use it only for the purposes we specify.

Security and Data Retention

We implement reasonable technical and organizational measures to protect your personal and business data against unauthorized access, loss, or alteration. Data is stored on secure, modern infrastructure and access is limited to those who need it to provide or improve the Service.

We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request access to, correction of, or deletion of your personal data by contacting us at service@wrenchpilot.io.

Cookies and Similar Technologies

We use cookies and similar technologies for authentication, security, preferences, and analytics. When you visit our website or request a demo, we may collect technical and usage information (including IP address, approximate location, device and browser details, and a visitor identifier) for spam prevention and security, as described in our Terms of Service. You can manage cookie preferences through your browser settings.

Your Rights and Choices

Depending on your location, you may have the right to access, correct, delete, or port your personal data; to object to or restrict certain processing; and to withdraw consent where processing is based on consent. You may also opt out of marketing emails at any time via the unsubscribe link in our emails or by contacting us.

If you have concerns about our handling of your data, you may lodge a complaint with a supervisory authority in your jurisdiction. For any privacy-related requests or questions, contact us at service@wrenchpilot.io.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the revised policy. We encourage you to review this page periodically.

Contact Us

For questions about this Privacy Policy or our privacy practices, please contact us:

WrenchPilot Technologies Inc.
Email: service@wrenchpilot.io