Before buying, a Canadian shop should check four things: invoices and payments in Canadian dollars, correct GST, HST, and PST by province, your business number on invoices, and how taxes reach your accounting. Much US-built shop software treats these as an afterthought, so test them on a real invoice.

What should we test?

Write an invoice with parts and labor taxed the way your province requires.
Check that your GST or HST number prints on it.
Take a card payment and confirm it settles in CAD.
Sync it to your accounting and check that the tax landed in the right code.
Try a US-based customer who may be taxed differently.

How does WrenchPilot handle Canada?

A shop can be set to CAD. You can print your GST, HST, or business number on invoices. The QuickBooks connection handles Canadian tax codes, including combined GST and PST groups. Card payments run through your own connected payment account.

What should we be careful about?

Have your accountant review your first batch of invoices, especially in provinces with PST or QST and for customers with exemptions. Quebec shops should also confirm French-language requirements for invoices and customer communication, and test whether the software meets them. We would rather you check this now than discover it at filing time.

Does Canadian-built software make more sense?

It can. Canadian options often come up, so include one in your comparison if local support or French is important. Compare them on the same test, including whether they handle heavy trucks well.

What about cross-border work?

If you service units from the US or bill US carriers, ask each vendor how it handles a second currency before you assume it does. Many shops keep one billing currency and handle exchange separately.

Want to see it on your own work?

Bring a real repair order to a WrenchPilot demo, and check current pricing first. Lite is $100 per month for one user. Pro is $300 per month with up to 10 technicians, no per-user fees, and no contract.

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