What Software Handles Heavy Towing and Truck Repair in One Place?

If the same company tows the truck and repairs it, look for shop software with towing built in, so the tow and the repair share one customer, one unit, and one invoice. If towing is your main business with many drivers and motor club work, use dedicated tow dispatch software instead, because shop software will not replace it.

What should we check?

• Can a driver record stages from a phone, such as en route, on scene, and delivered?
• Does it bill the way you do, for example port-to-port hours, miles, and fees?
• Does the tow charge land on the same invoice as the repair?
• Can the customer get an update, and can you turn that off?

How does WrenchPilot handle towing?

Towing is an option a shop switches on in its settings. A job can then be created as a tow, with a tow location, and an assigned driver records each stage from their phone. When the tow completes, the job gets a Towing line based on port-to-port hours and your rates, plus any fees and miles. It stays on the same job as any repair work.

Where is WrenchPilot not the right tool?

WrenchPilot is not a full tow dispatch platform. If you need motor club integrations, impound lot management, or dispatching a large fleet of wreckers, look at dedicated tow software such as Towbook, and connect the two through your accounting.

Should we run two systems?

It can make sense if towing and repair are separate businesses with separate staff. The cost is double entry and two customer lists, so ask who will retype the tow into the repair invoice. If the answer is your service writer, every day, one system is probably worth it.

Want to see it on your own work?

Bring a real repair order to a WrenchPilot demo, and check current pricing first. Lite is $100 per month for one user. Pro is $300 per month with up to 10 technicians, no per-user fees, and no contract.