How it works

From downed truck to shop action — in three steps

Breakdown connects fleet location, the largest heavy-duty shop directory, Easy Intake, and the WrenchPilot tools shops already use to finish the job.

Driver coordinating repair beside a semi
01

Locate the truck or search nearby

Fleets pick a live ELD unit or enter city / ZIP. Drivers search by location. Filters narrow to mobile, tires, towing, trailer, or reefer.

Heavy-duty shop bays ready for commercial trucks
02

Choose a capable shop

Browse the largest heavy-duty directory with claimed profiles, hours, and capability signals — not a generic pin list.

Fleet dispatch sending structured intake to a shop
03

Send Easy Intake or call

Dispatch shares unit, VIN, and concern details. Shops receive packets, track calls with PBX, and open work in Shop Management.

One product family after the call

Directory demand is only useful if the counter can answer and the bay can run the job. Breakdown is designed to hand off into PBX evidence and Shop Management ops.

Breakdown directory

Demand and discovery for fleets and shops across North America.

WrenchPilot PBX

Call tracking, recordings, and transcripts when the phone rings.

Shop Management

Jobs, labor, parts, and invoices after intake lands in the bay.