Breakdown directory · Guide
Emergency truck repair: what to do next
A practical emergency guide that leads into the directory — not a substitute for calling 911 when anyone is in danger.
Directory information updated August 2026
Immediate safety
Move out of live lanes when possible, set triangles/flashers, and stay clear of traffic. If there is fire, injury, or hazmat risk, contact emergency services first.
Information to collect
Unit number, VIN, engine make, fault codes, whether the truck can roll, trailer/reefer status, tax-exemption needs, and photos when safe.
- Exact location, exit, or GPS
- Can it roll / need tow?
- Complaint in one sentence
- Fleet billing / PO contacts
Find the right provider type
Mobile diesel for roadside mechanical, tire truck for rubber, heavy wrecker for recovery, trailer/reefer specialists when the issue is back-of-consist.
Frequently asked questions
- Should I keep driving in derate?
- Often no — derate can leave you stranded in a worse location. Confirm with your fleet policy, then find a mobile diesel or shop that handles aftertreatment.